Introduction & Scope of This Policy
Restbet is an international online betting and gaming platform. Certain information is collected when you use our website (restbet.ws), mobile app, and all related services. This Privacy Policy ("Policy") explains what information Restbet collects, why it is collected, how it is used, and what rights you have over that information.
By creating an account or using our services on Restbet, you agree to this Privacy Policy. While this policy has been written with Bangladeshi users in mind, the English version shall be considered the governing document in the event of any international legal dispute.
What Information We Collect
Restbet collects only the information needed to deliver a reliable and secure service. The table below outlines the types of data collected and the reasons for doing so:
| Type of Information | Example | Why It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Mobile number, email address | Account Communications & Support |
| Payment Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Game history, login activity, betting patterns | Service improvement & responsible gaming |
| Location Data | Country & region (general) | To enforce geo-restrictions |
Voluntarily Provided Information
You provide certain information directly — such as when filling out the registration form, submitting documents for verification, or contacting customer support. This information is used solely for those specific purposes.
Automatically Collected Information
Certain information is collected automatically while you use Restbet — such as login timestamps, device type, and IP address. This data is used primarily to maintain platform security and improve overall performance.
Purpose of Data Use
Restbet uses your information for the following purposes:
- Account Management: To manage logins, password resets, and overall account security.
- Identity Verification: To verify age and identity, and to prevent account fraud.
- Financial Transactions: To process deposits, withdrawals, and bonus payouts.
- Customer Support: To accurately address your questions or complaints.
- Responsible Gaming: To identify signs of addiction and provide support when needed.
- Legal Compliance: To comply with Anti-Money Laundering (AML) laws and other applicable regulatory requirements.
- Service Improvement: To better understand user preferences and deliver an improved gaming experience.
- Promotional Communications: To inform you about bonuses and offers, where you have given your consent.
Cookies & Tracking Technologies
Restbet uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.
Types of Cookies
- Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences, such as language and settings.
- Analytics Cookies: To identify which parts of the site are used most — this is handled with full confidentiality.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
Data Sharing Policy
Restbet does not generally share your personal information with third parties. However, limited information may be shared in the following exceptional circumstances:
- Payment Providers: Necessary information is shared with payment providers such as bKash and Nagad to process deposits and withdrawals.
- Law Enforcement: Restbet is legally required to provide information to relevant authorities when compelled by a court order or legitimate investigation.
- Technology Service Providers: Limited data is shared with trusted technology partners for server hosting and security services. These partners are contractually bound to comply with our Privacy Policy.
- Business Transfers: In the event of a future merger or acquisition, user data may be transferred to the new owner — while maintaining the same privacy standards.
Data Protection Practices
Restbet employs industry-leading technologies and practices to protect user data. The core pillars of our security framework are:
- SSL/TLS Encryption: All communications on the website are secured with 128-bit encryption.
- Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
- Firewall Protection: An advanced firewall system blocks all unauthorized access attempts.
- Regular Security Audits: Independent third-party experts conduct regular security audits of Restbet.
- Staff Training: All Restbet staff receive regular training on data privacy.
- Data Minimisation: Data is securely deleted once it is no longer needed.
Your Data Rights
As a Restbet account holder, you have the following rights over your personal data:
Right of Access
You may request to see what personal information we hold about you.
Right to Rectification
You may request the correction of any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted under certain conditions.
Right to Object to Processing
You may object to the processing of your data for specific purposes.
Data Portability
You may request a copy of your data in a commonly accessible format.
Right to Restrict Processing
You may request that data processing be restricted in certain circumstances.
To exercise any of these rights, email us at support@restbet.ws. We aim to respond within 30 business days.
Children's Privacy
Restbet strictly enforces an 18+ policy. No one under the age of 18 is permitted to use our services. We do not knowingly collect any personal information from minors.
Should we discover that personal data from a minor has been collected inadvertently, the account will be suspended and the data permanently deleted without delay.
Privacy Policy Updates
Restbet may update this Privacy Policy from time to time. For significant changes, we will post a notice on the website and notify you via your registered email address.
The date of each update is displayed at the top of this page. Continued use of Restbet following any changes will be considered your acceptance of the revised policy. We recommend checking this page regularly.
Contact Us
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
- Email: support@restbet.ws
- Contact Hours: 7 days a week, 9:00 AM – 12:00 AM (BST)
- Language: Bengali-language support available
Privacy Policy – Frequently Asked Questions
Trust Us, Play with Peace of Mind
At Restbet, your data is protected, your transactions are secure, and your gaming experience is enjoyable. Join now and play with complete peace of mind.